Effective Date: 13 March 2025

At Menumium, we are committed to protecting your privacy and ensuring the security of your personal data. This GDPR Policy outlines how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

Menumium is the data controller responsible for processing your data. If you have any questions about this policy or your data, you can contact us at:

Email: [email protected]

2. Data We Collect

We may collect and process the following types of personal data:

  • Account Information: Name, email address, phone number, and password.
  • Billing Information: Payment details and billing address.
  • Usage Data: IP address, device information, and browsing history on our platform.
  • Customer Support Data: Communications with our support team.
  • Marketing Preferences: Opt-in choices for newsletters and promotions.

3. Purpose of Data Processing

We collect and process your data for the following reasons:

  • To provide and improve our services.
  • To manage user accounts and customer support.
  • To process payments and transactions securely.
  • To send marketing and promotional materials (only with your consent).
  • To ensure compliance with legal obligations.

4. Legal Basis for Processing

We process personal data based on:

  • Consent: When you opt-in to marketing communications.
  • Contractual Necessity: To provide the services you signed up for.
  • Legal Obligation: To comply with laws and regulations.
  • Legitimate Interest: To enhance user experience and improve our services.

5. Data Sharing and Third-Party Services

We do not sell your data. However, we may share your information with:

  • Payment processors to handle transactions securely.
  • Cloud service providers for storage and system functionality.
  • Legal authorities if required by law.

All third parties we work with comply with GDPR and have adequate security measures in place.

6. Data Retention

We retain your data only for as long as necessary for the purposes outlined above or as required by law. If you wish to delete your data, please contact us.

7. Your Rights Under GDPR

As a user in the EU, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct any inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data under certain conditions.
  • Right to Restriction: Limit how we process your data.
  • Right to Data Portability: Receive your data in a machine-readable format.
  • Right to Object: Opt-out of certain data processing activities.

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. This includes encryption, secure servers, and regular audits.

9. International Data Transfers

If we transfer data outside the EU, we ensure adequate safeguards such as:

  • Standard Contractual Clauses approved by the European Commission.
  • Transfers to countries with adequate data protection laws.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be communicated via email or through our website.

11. Contact Information

If you have any questions or concerns about this GDPR Policy, please reach out to us:

Email: [email protected]

Thank you for trusting Menumium with your data. Your privacy is our priority.