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Better CRM, Bigger Returns
Complete Restaurant CRM Software
Menumium’s restaurant CRM software turns insights into action, helping you retain guests, personalize experiences, and grow revenue.
20+ Hours Saved on Admin Tasks
Built with Insights from 50+ Restaurants
Live expert support, available 24/7
Unlimited Menu Scans with QR Codes
One Solution to Rule Them All
Serving Every Restaurant, Solving Every Challenge: Menumium
Fast Casual
Fast Food
Ghost Kitchen
Fine Dine
Virtual Kitchen
Food Trucks
Cafe & Bistro
Family Style
Full Service
Bakery
How the Best Keep Moving Forward
The Heart of Personalized Dining: Menumium’s Customer Management
Turn every guest into a loyal customer. Menumium helps you track, engage, and build lasting connections effortlessly.
72% increase in customer retention. Keep customers coming back
Enhanced efficiency, smart tracking, 100% loyal customers
Revenue with Menumium
Revenue without Menumium
Feature-Rich, Result-Driven
Simplify Customer Management with Menumium’s Restaurant CRM Software
From first-time guests to loyal regulars, Menumium CRM helps you manage every interaction smoothly and keeps your customers coming back happy.
Know Customers, Grow Faster
Manage Every Customer with Ease
From first-time guests to loyal diners, Menumium lets you onboard, manage, and engage every customer from one simple dashboard.
- Admins can effortlessly add, edit, and view detailed customer profiles while classifying them by key identifiers.
- Instantly filter and sort customers by status, orders, or spending for better insights.
- Create reservations, generate orders from POS, and issue coupons using the customer’s details.
Data-Driven Order Control
Smarter Customer Order Analytics
Keep track of important order metrics and manage order histories easily. Use detailed filters, multi-select export options, and see all your order data right at your fingertips.
- Track key order metrics: completion, cancellations, refunds, returns, and failed orders.
- Access comprehensive order history with order IDs, dates, amounts, and statuses.
- Export multiple order details easily using the multi-select option.
70% of Customers Drift Away
If You Don’t Engage Quickly
Menumium CRM helps you keep guests coming back
Efficient Reservation Flow
Quick & Convenient Reservations
Control reservation from start to finish, including customer info, payment details, and order links, all centralized.
- Create reservations with specifics like date, time, guest count, table, floor, and special instructions.
- Effortlessly manage reservations, update customer details, handle billing, and streamline daily operations.
- Edit reservations anytime, add comments, link related orders, issue refunds, and view full reservation history.
Smart Coupon Management
Coupons, Designed to Convert
Launch targeted coupons in just a few clicks, set custom usage rules, track redemptions in real time, and keep customers coming back.
- Generate coupons with title, code, usage limits, discount type, amount, and validity limit.
- Easily sort coupons by expiry date and minimum or maximum usage from the customer details view.
- Track total, available, and redeemed coupons in one centralized view.
Power Up Your Customer Retention with Menumium CRM
Everything You Need To Know
Frequently Asked Questions
Wondering how Menumium CRM can help your restaurant? Check out these common questions from users.
1
How do I add and manage customer details?
You can add a new customer by entering key information such as name, phone number, email, image, and address details. Also manage customer details by viewing, editing, or updating their information in the Menumium’s dashboard.
2
Can I segment and filter customers?
Yes, you can segment customers by status, newly joined, active, or blocked, and filter them by order date or joining date.
3
How can I create and manage coupons for customers?
To create a coupon, simply enter details like the coupon title, code, discount type, amount, usage limits, and validity period. You can assign coupons to specific customers to offer personalized discounts.
4
What reservation management features are available?
Anyone with the authority can manage reservations by creating, editing, and viewing them along with customer information, billing details, special instructions, and linked orders.
5
Is it possible to track customer order analytics?
Yes, you can track key order metrics like completion, cancellations, refunds, and failed orders directly from the customer details page.